Location:

1000 Red River Street

Austin , Texas, 78701

United States

Business Analyst Associate

Requisition ID: req1023 Employment Type: Unclassified Temporary Full-Time (UFP) Division: Executive Compensation: $59,155.00 - 73,943.00, Annual Salary Location: TRS Job Closing: August 8th at 5:00 PM, CST

WHO WE ARE:

Service, Respect, and Connection are core to the individual and collective TRS experience. We know that great service rests on a foundation of relationships that connect us all to an empowering and rewarding career. At TRS, we're inspired by our diverse community who bring authenticity and commitment to our mission to improve the retirement security of public education employees and retirees throughout Texas.

As a group of achievers, we tap collaboration and innovation to raise the bar in performance, administering and counseling pensions and healthcare benefits to ensure certainty for the future of our members. We invite you to join us, where both personal and career growth are respected and where you can make a difference in our members' lives every day.

The Business Analyst Associate is responsible for performing moderately complex business analysis work. The incumbent will provide assistance with survey development and administration, survey data analysis and implementation of survey tools and related dashboards for the Member Satisfaction Survey, Reporting Employer Satisfaction Survey, Point of Service Surveys, CEM survey, NASRA survey responses, CEM PIN responses, Economic Impact Study, and other TRS surveys should they arise. This position will proactively work with the Strategy team, Executive staff, and stakeholders. Works under limited supervision with moderate latitude for initiative and independent judgment

WHAT YOU WILL DO:

Research and Analysis

* Provides analysis services which include, but are not limited to, developing new or modifying existing survey policies, procedures, goals, and objectives.

* Works with agency stakeholders for the development of survey processes and to ensure that processes are implemented correctly.

* Meets with stakeholders to determine requirements and objectives of the survey.

* Assists with identifying the most effective survey method.

* Assists with formulating plans or proposals prior to starting the survey.

* Assists with planning, writing, and proofreading survey questions; tests the survey to determine the time required for completion.

* Assists with facilitating the execution and fielding of the survey.

* Assists with evaluating surveys, methods, and performance to improve

future surveys

* Works with the Director, Enterprise Program Management to assist with establishing processes and identify process improvement opportunities for data collection, management, analysis, and reporting.

Data Analysis

* Assists with analyzing data and preparing reports.

* Assists with delivering or distributing reports to present survey findings to stakeholders.

* Makes recommendations about how resulting information could be used.

* Prepares reports and presentations for management stating trends,

patterns, and predictions using relevant data.

* Organizes data in a simple, readable format.

* Helps identify data quality issues and participate in initiatives to improve data quality.

Survey Tool Implementation

* Assist with all aspects of implementing a survey tool and related

dashboards.

* Assists with designing, organizing, and managing the distribution of

research materials.

* Assists with summarizing survey data using tables, graphs, and fact sheets.

* Assists with developing and maintaining databases, and data systems

dealing specifically with Strategic Initiatives.

* Works closely with the Strategic Initiatives team to develop the full scope of Strategic Initiative metrics, measurement, and analysis to influence and drive organizational decisions.

* Uses survey tools to identify, analyze, and interpret patterns and trends in complex data sets.

* Assists with developing and creating models, dashboards, and other

quantitative analytical tools based on a thorough understanding of

business and industry requirements.

Fellowship Curriculum

* Participates in trainings and projects related to the TRS Fellowship Program including webinars, quarterly check-ins, classes or other learning activities, book group, projects and the mentoring program.

* Meets TRS Fellowship Program deadlines and goals for completion of

trainings in deliverables in a timely manner.

Performs related work as assigned.

WHAT YOU WILL BRING:

Required Education

* Master's degree from an accredited four-year college or university in business analysis, methods analysis, process improvement, computer science, management information systems, or a closely related field within the last 12 months.

Required Experience

* None.

Preferred Qualifications

* Previous qualtrics experience.

Knowledge, Skills, and Abilities

Knowledge of:

* Organizational development and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures.

* Methods and procedures analysis techniques.

* Work simplification methods.

* Forms and records design and control procedures.

* Statistical analysis.

* Business analysis methodologies.

Skill in:

* Strong project, program, and change management skills.

* Strong technical writing skills.

* Conducting business process research, analysis, and process mapping, analyzing, designing, and documenting business processes.

* Analyzing problems and developing effective solutions.

* Collecting and analyzing complex data, evaluating information and systems, and drawing logical conclusions.

* Planning, organizing, and coordinating work assignments to effectively meet frequent and/or multiple deadlines.

* Handling multiple tasks simultaneously and in managing conflicting priorities and demands.

* Effective written and verbal communications, including preparing and delivering complex reports and presentations.

* Being able to examine information from multiple sources and make a recommendation on the course of action to help TRS move strategically.

* Listening to the needs of management and staff before developing an action plan; the ability to explain (verbally and written) the steps needed to take to achieve department and agency goals.

* MS O365 Suite, Teams, OneNote, Visio, and SharePoint and other business software to prepare routine correspondence, spreadsheets, charts, graphs, reports, or other related artifacts as needed.

* Analyzing and evaluating complex programs, policies, and issues.

* Developing creative and workable solutions to complex problems and issues.

Ability to:

* Evaluate problems, to develop alternative solutions, to coordinate studies, to develop and interpret policies and procedures, to design programs or training, to implement policies and procedures, to prepare concise reports, to communicate effectively, and to supervise the work of others

* Comprehend strategic direction, translate into action, and make effective decisions to executive the defined strategy.

* Research complex pension industry data and present and discuss results in a meaningful, simple way.

* Analyze and interpret technical information including regulations, policies, and system documentation/specifications.

* Effectively communicate instructions to system users.

* Analyze, evaluate and integrate business rules into requirements.

* Exercise sound judgment in making critical decisions.

* Work positively, proactively and effectively in a professional, collaborative team environment.

* Ability to partner with colleagues and effectively implement feedback given.

Military Occupational Specialty (MOS) Codes:

Veterans, Reservists or Guardsmen with experience in the Military Occupational Specialty ( http://www.hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf ) along with the minimum qualifications listed above may meet the minimum requirements and are highly encouraged to apply. Please contact Talent Acquisition at careers@trs.texas.gov with questions or for additional information.

To view all job vacancies, visit www.trs.texas.gov/careers or www.trs.csod.com/careersite.

For more information, visit www.trs.texas.gov.

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